Gone are the old queues of eager customers lining up in China’s cities, selling to Chinese customers has become a challenge. The quality of your customer’ services is going to be key for your sales, explains retail analyst Ben Cavender in CKGSB Knowledge.Read More →

The fight for talent is heating up in China, as the pool of labor resources dries up. And Chinese companies are winning from the multinationals. A staff turnover of 20% was already considered to be normal, explains Ben Cavender in Forbes India.Read More →

China’s younger generation sees Chairman Mao Zedong as one of the most admired people, writes author Zhang Lijia on her weblog, recalling a meeting under one of the few statues of Mao in Shenyang. The difficult relation with a former leader.Read More →